Employment Posting:
Director, Student Success

Employment Type:
Full-time Administrative
Closing Date:

Director, Student Success

Full Time Administration

The Director, Student Success is responsible for the leadership, direction, and management, of programs and initiatives that shape an engaging and supportive learning and development experience for all students. This includes developing new strategies and initiatives designed to support the success of Nipissing University students as it relates to their orientation and transition; academic, leadership and life skill development; and the ongoing development and delivery of peer mentorship and peer support programs that enhance student success. This includes long-term planning, program development, provision and evaluation of services, budget and fiscal control, personnel matters, technical support services, utilization of physical resources, supervision of staff, and other management functions.The Director will also be available to support timely responses to challenges, emergencies, and crises outside of regular business hours.

The Director will be highly knowledgeable in best practices, literature and research regarding the needs of students at post-secondary institutions. The Director will have a strong understanding of the unique needs of Nipissing University students including graduate and undergraduate students with particular attention to priority populations including graduate, black, indigenous, persons of colour, 2S+LGBTQ, international, first-year, transfer, mature, varsity athlete, first generation, and Crown Ward students. As a member of the Student Development and Services Leadership Team, the Director will ensure integration and coordination of any new programs and services with programs currently offered by the division, campus, and faculty partners. The Director is accountable for contributing to and operationalizing the strategic direction and administration of tactical issues within the division. The Director will work closely with campus and community stakeholders ensuring these groups are aware of the needs and experiences of students and any impact on any faculty or campus-wide initiatives. The Director is a member of various university committees and works with faculty and staff members as well as with student groups, to enhance student services and supports.

The Director oversees and provides strategic leadership to various departments including: Academic Skills, Career Services, Orientation and Transition Programs, NU Promise, International Student Supports, Mature and Transfer Student Success, Experiential Learning and Access and Inclusion. The position has responsibility for effective team collaboration and service integration and consequent smooth, client- centered delivery of programs and services to students and supports staff, and faculty. As a member of the Student Development and Services Leadership Team, the Director will be responsible for contributing to strategic and operational planning within the Student Development and Services division and plays a lead role in supporting the achievement of these goals. The Director is responsible for developing key partnerships with internal and external stakeholders in order to accomplish the above. As an advocate and ambassador for the university, they will build support through engagement with Nipissing’s many internal and external stakeholder communities, ensuring that all efforts and initiatives are aligned with the university’s mission, vision, goals and strategic plan.

The successful candidate will have a Master’s degree in area of education, student affairs administration, or student development as well as seven to ten years of experience in progressively responsible positions in student affairs administration. The successful candidate will also have five plus years of direct experience in pro-active management of large budgets. Specific experience in activity-based budget model and a certification in Supplemental Instruction and/or related specialized certifications would be considered an asset.

A comprehensive group benefits and pension plan is offered, as well as a tuition subsidy for eligible dependents. Please submit your letter of application and resume in one document, via email to careers@nipissingu.ca by 4:00 p.m. on Monday, May 30, 2022.  Hiring is subject to final budgetary approval. 


Nipissing University is committed to employment equity and strongly encourages applications, which may include self-identification in a covering letter, from Indigenous persons, women, persons with disabilities, persons who identify as LGBTQ2+, and visible minorities.

The search committee would like to thank all applications for their interest in Nipissing University. All qualified candidates are encouraged to apply. Please note that only those candidates invited for an interview will be contacted.