Faculty and Administrative Support Services

On-site and Distance Courses

• Education and Professional Studies
• Arts & Science
• French

Process

FASS processes all scheduled fall, winter and spring/summer term final exams for Distance courses. Once faculty have chosen their exam preference through the Registrar’s Office, FASS will send an email to those faculty having paper invigilated exams with submission instructions.

The submission deadline is created based on the time it takes to process the exams through FASS, Print Plus and the Registrar’s Office, as well as shipping time to the proctoring locations. It is imperative that the deadline is adhered to in order to ensure the exam is received by the proctors on time.

Exams can be submitted as Word documents via email. If a faculty member would like to use an exam from a previous term, they may request to have it retrieved from FASS’ archives to be updated and reused.

All exams utilize a standard Nipissing University template, which can be found here.

Once exams have been formatted, a PDF proof is sent to the faculty member for final approval. Accuracy in final exams is critical, so it is important that the faculty member takes the time to review every detail in the proof to ensure it is ready for printing. Once final approval is received, the exams are sent to print and provided to the Registrar’s Office and Student Accessibility Services.

Strict security measures are implemented by FASS and Print Plus throughout every step of the exam process to ensure that the integrity of the exams is maintained at all times.

Once exams have been completed by the students, they are shipped back to the University and processed through the Registrar’s Office. If an exam requires Multiple Choice Scanning Services, it is brought back to the FASS office where it will be scanned in a timely manner.

Current Session Submission Dates

Exams are due to FASS approximately 2 weeks before the exam date.

Process

FASS processes all paper invigilated scheduled fall and winter term final exams for Arts & Science, and Education & Professional Studies. Once faculty have chosen their exam preference through the Registrar’s Office, FASS will send an email to those faculty having paper invigilated exams with submission instructions.

Submission deadlines are created based on the final exam schedule received from the Registrar’s Office, and it is imperative that the deadlines are adhered to in order to ensure there is adequate time to process the exam through FASS, Print Plus, the Registrar’s Office and Student Accessibility Services.

Exams can either be submitted as Word documents via email or delivered on a USB. FASS can also accept hard copy submissions, if required, however this is not ideal as it will greatly reduce the print quality of the final exams given to students. If a faculty member would like to use an exam from a previous term, they may request to have it retrieved from FASS’ archives to be updated and reused.

All exams utilize a standard Nipissing University template, which can be found here.

Once exams have been formatted, a PDF proof is sent to the faculty member for final approval. Accuracy in final exams is critical, so it is important that the faculty member take the time to review every detail in the proof to ensure it is ready for printing. Once final approval is received, the exams are sent to print and provided to the Registrar’s Office and Student Accessibility Services.

Strict security measures are implemented by FASS and Print Plus throughout every step of the exam process to ensure that the integrity of the exams is maintained at all times. Student workers are not employed by FASS or Print Plus during the final exam period.

• Students must use a pencil, black or blue ink.
• Students must fill in their Student ID Number in the bubble section and write their full name in the information box. The Student ID Number is generally a 7-digit number. Start in the left column when filling in the ID, including the ‘0’ if there is one, with each subsequent digit following in the next column.
• Circles should be filled completely and neatly. Any corrections should be crossed out.

In order to expedite your Multiple Choice scanning requests, FASS would like to recommend that you submit your scanning sheets in the following manner:

• Ensure that all student forms are submitted in the same direction (i.e. Student ID Number in the top left).
• Submit your answer key when you submit the student answer sheets. For your convenience, you can use our yellow instructor answer sheets. There is a place for your name, special instructions, which reports you want, and whether you want them electronically or printed.
• If you have determined that a question is invalid, please leave the response blank on your answer key and indicate which question(s) has been left blank in the Special Instructions section.
• Emails will be sent to your Nipissing University email account unless an alternate email address is provided.
• Scanning will be completed on a first come, first served basis, however due dates indicated will be taken into consideration.

Download the MS Teams Phone User Guide here.

We are migrating Nipissing’s aging campus telephone system to the modern and popular MS Teams Phone solution. This platform is part of our existing Microsoft campus license agreement.

Check out the videos at this link for a brief overview of MS Teams Phone.

Launch - July 15th  

MS Teams Phone has gone live as of July 15th. Original desktop phones will no longer be functional once the process is complete. More information on desktop phone collection will be provided closer to the launch date. 

For the most efficient support, please enter a ticket at helpdesk.nipissingu.ca 

You can email us at telephones@nipissing.ca. 

You can call us at (705)474-3450 extension 4373. 

You can also drop by the FASS office (A107). 

 Remember to change your MS Teams’ status to Appear Away or Appear offline. 

If you have any unique telephony needs beyond simply one-to-one calling and receiving, such as shared responsibility for a departmental extension, please notify us at telephones@nipissingu.ca. We are grateful to all those who have already connected with us in this regard.

Most users will no longer have the need for a physical phone with this new system and will now use a headset when needed. We are working closely with areas who have unique telephony needs and require a physical MS Teams telephone.

Although a headset may be useful in a front-line or shared office space environment, a headset is not necessary for using MS Teams Phone as long as your computer already has a built-in microphone. Many employees may already have a headset to accommodate conference calls and other online activities that can also be used with the MS Teams Phone solution. Any headset with a microphone will work for this purpose.

UTS will have a limited supply of new headsets available for those who do not have one already and think it would be necessary for their workspace. If there is a requirement for a specialized headset to enable specific functions, UTS will provide this.

Shared departmental extensions can be supported in Microsoft Teams through the Shared Line Appearance feature. Shared Line Appearance handles multiple calls on a specific number called a shared number. Shared Line Appearance can configure any enterprise voice enabled user as a shared number with multiple lines to respond to multiple calls. The calls are not actually received on the shared number, instead they are forwarded to users that act as delegates for the shared number. 

Any one of the delegates can pick up the call while the rest of the delegates get a notification on their phone about who picked up the call and which line has become busy as a result.

MS Teams Phone has similar features to our current system, allowing users to customize their voicemail. Voicemail is sent to email as a Wav file attachment. 

MS Teams phone calls are private. There is no capability in MS Teams that would allow anyone outside a private call to listen in to the conversation. 

In most instances, MS Teams Phone will be used from your work computer using a headset if needed, similar to an MS Teams or Zoom call. There are special circumstances for which a desktop phone is necessary as noted above. 

Persons calling the University from a landline will have a similar experience to their current experience calling into the University.

Yes, MS Teams must be running to know that someone is calling. NU Windows-based computers are imaged in a manner that launches MS Teams automatically upon startup. 

MS Teams Phone will be offline in an internet outage, similar to all other MS solutions. NU has established robust solutions, procedures, and protocols to minimize internet disruptions. This new solution is far more resilient than our existing obsolete telephony system. Cellular devices will still function for calling. 

The same long-distance features will apply to the MS Teams Phone system.

Due to the age of our existing telephone system, which exceeds 15 years, we face significant challenges in delivering adequate user support and obtaining vendor support, including acquiring replacement hardware. The transition to the Microsoft platform enables us to provide increased resiliency, security, compatibility, and support.

Many other universities and colleges have transitioned to MS Teams Phone, including Canadore College, who made the transition this winter.

UTS is collaborating with Bell Canada and Microsoft during this project. 

MS Teams Phone is a communication platform that offers a variety of benefits, including:

• Seamless integration: MS Teams Phone integrates with Microsoft Office 365, allowing you to access all your contacts and calendar events easily. 
• Cost savings: MS Teams Phone offers a cost-effective solution, eliminating the need for traditional phone systems, including expensive hardware. 
• Improved collaboration: MS Teams Phone allows for real-time collaboration, instant messaging, and video conferencing, which can improve communication and productivity. 
• Enhanced mobility: With MS Teams Phone, users can make and receive calls from anywhere, as long as they have an internet connection. 
• Advanced features: MS Teams Phone offers advanced features such as call recording, voicemail, call forwarding, and auto-attendants. 
• In addition, MS Teams Phone offers enhanced spam protection, transcription between like platforms, and managing call queues. 

Whether working on-campus in your office or remotely, when you dial 911 the 911 operator will ask you to provide your address. 

When in your on-campus office, the MS Teams client can also detect your location if you are unable to talk. You can see this under the dial pad in the MS Teams Calls section. Additionally, On-Campus Security will be notified that you made an emergency call and will be able to see both your phone number and location.  

When working remotely, the MS Teams Phone solution cannot detect your location if you are unable to talk. You need to enter it manually for the 911 operator to know your location. Until you do this, your location under the dial pad will show “Location not detected”.  

The User Guide provides instructions on how to set your location when working remotely.  

As a reminder of this, there is a top banner that shows in the MS Teams Calls section that states “To ensure proper routing of 911 calls, please update your MS Teams location when working remotely, and be prepared to provide the exact address to the 911 operator if requested.”

This FAQ page will be updated regularly as the project progresses.
Last Reviewed: July 15, 2024.