Frequently Asked Questions

Visit our Help Desk Ticket Portal at helpdesk.nipissingu.ca for support with your IT related questions.

As a first step, scroll down to search our Popular Solutions knowledge base. If you cannot find the information you need there, please submit a ticket.

What are my Nipissing credentials? (user ID and password)

Credentials (user ID and password)

Your user Nipissing ID and password are the same for most Nipissing University services. This includes Blackboard, myNipissing or WebAdvisor, Microsoft 365 and Outlook for Email. This User ID will be your full Nipissing University email address in most cases. For example, jharris371@my.nipissingu.ca or jimh@nipissingu.ca.
 

Nipissing University Login - Username Dialog

Credentials for New Students (Blackboard, myNipissing, WebAdvisor, Microsoft 365, Outlook for email)

Your user name is provided in the information you have received from the Registrar's Office. If you have misplaced this information and cannot remember your user name, you can go to the myNipissing home page and select “What's my User ID?” in the sign in area.

** If you have not received this information at all, please contact the Registrar’s Office by email at registrar@nipissingu.ca or by phone at 705-474-3450 ext. 4521. **

** If you are unable to access either Blackboard, myNipissing or WebAdvisor, please contact the Help Desk by creating a ticket at helpdesk.nipissingu.ca

​​Credentials for Returning Students (Blackboard, myNipissing, WebAdvisor, Microsoft 365, Outlook for email)

If you are a returning student and you have used the Nipissing University portal in the past, the Nipissing user ID and password that you used previously are your current credentials. Therefore, if you registered for your course online via WebAdvisor (which is part of myNipissing), the credentials that you used to sign up for your course will also get you into Blackboard.

If you realize that you cannot remember your user ID and/or password, there are links on the myNipissing home page that can help you troubleshoot (see image above).

​​Credentials for Employees (Blackboard, WebAdvisor, Microsoft 365, Outlook for email)

If an employee of Nipissing University, your Nipissing user ID will have been provide to your by Human Resources or your supervisor. This Nipissing User ID will resemble your fill email address, for instance jharris@nipissingu.ca.

​​Credentials for Retired Faculty and Alumni (Outlook for email)

If you are an retired faculty member or an alumni of Nipissing University your Nipissing University user ID and password will not change. Your Nipissing University user ID will be remain your full Nipissing University email address. For example, jharris371@my.nipissingu.ca or jimh@nipissingu.ca.

** If neither of these utilities help, please contact the Help Desk by creating a ticket at helpdesk.nipissingu.ca