Need help?
Submit a Help Desk Ticket for assistance with any IT-related service or issue.
Help Desk email: helpdesk@nipissingu.ca Phone: 705-474-3450 ext. 4342
Digital student ID (ID123)
Digital student ID invitations are sent to your Nipissing student email account before the Fall term begins. All students registered for the upcoming academic year (September to April) should receive this email. If you do not see the invitation before the Fall term begins, check your Junk or Spam folder before contacting the Help Desk.
The invitation will guide you to:
Download the ID123 mobile app
Activate your digital student ID
Access your student ID on your mobile device
Physical student ID cards
Students who require a physical student ID card may submit a request through the Help Desk.
Requests are generally processed within 2 to 3 business days
Cards are issued annually
Bus-pass access will expire at the end of April each year
Bus-pass eligibility
Your student ID may be used as a North Bay Transit bus pass depending on your on-campus course registration.
| Registration | Bus-pass access |
|---|---|
| 18 or more on-campus credits | The bus pass is automatically included and cannot be opted out of. |
| Fewer than 18 on-campus credits | Students may opt in through the Registration section in WebAdvisor. The cost is added to the student account. |
Important information
Bus passes are valid for North Bay Transit only
Eligibility, fees, and conditions are determined by the university
UTS supports the ID card technology and related access, but does not set bus-pass policy or fees
Summer bus passes are to be purchased in the Finance office, F216. Once paid, please Submit a Help Desk Ticket and attach your receipt. A physical Bus pass card will be printed by UTS and you will be notified when it is ready for pick up at the Help Desk in A139.