How to Request a Bus Pass or Student Card
* Please note that it takes 2-3 business days to complete your request for a student card or a bus pass.
* A bus pass will act as both your bus pass and student card
* A bus pass enabled student card can only be used for North Bay transit, and is valid from the date of collection to April 30th the following year
* The cost of a bus pass enabled student card is subject to change. Screen shots are for reference purposes only
Section I – Requesting your card
- Log into the MyNipissing website at the following URL: https://my.nipissingu.ca/SelfServe/Student/StudentCard
- If you are eligible for a student card or opt-in bus pass then you will be able to select a student card option from the dropdown list.
- If you are not eligible for an opt-in card then you will receive a message and will not be able to request a card.
- Once you have selected your card option and clicked on the ‘Request Card’ button, you will be presented with a modal window asking you to confirm your choice. Please note that if you request a bus pass enabled card, then you will be charged the appropriate annual fee.
Section 2 – Uploading your photo
- After requesting your card, you will need to upload a photo to our online photo submission service. Click on the link that says ‘Click here to upload your photo’.
- Clicking the link will open another browser tab and direct you to our photo submission service. You must upload a photo that meets the requirements in a .jpg, .png, or .gif format.
- Once you have submitted your photo, it will then be processed, verifying if it meets initial requirements. If your photo does not meet the initial requirements, you will receive a message advising you that your photo has been denied.
- If your uploaded photo does meet the automatic photo check, your photo status change to ‘Pending’, and you will need to click on the ‘Submit and Sign Out’ button to submit it for final approval.
5. Your photo will then need to be approved by a member of the Nipissing University Technology
Services (UTS) team.

Please ensure that your photo meets the following criteria:
- The photo must be easily viewed, in focus and recognizable as you or it will be rejected
- The photo must be in colour that must show a clear, front view of the applicant’s full face
- The photo must be a portrait, in focus, of only the applicant
- Hats, headbands or sunglasses may not be worn in the photo
- The applicant’s eyes must be open and looking directly ahead
- The image must be a .jpg, .png or .gif file type
If you need to submit a different photo because your original photo does not meet the requirements
then you will be contacted and asked to make corrections.
- You can view your submitted photo by clicking on the link. Please don’t change this while you are waiting for approval unless you are asked to do so.
Section 3 – Checking your card status
- You can check the status of your card and see whether it is ready to pick up. All of the mandatory items must be completed before it is ready for collection.
Please note that it can take 2-3 days for you photo to be approved and your card printed.


If you have any issues with this process, please submit at Help Desk Ticket at: helpdesk.nipissingu.ca