Job Posting: Employment Consultant
Location: Yes Employment Services Nipissing - North Bay, Ontario
Type of Role: Existing Position- replacement due to internal staffing changes as a result of added programming
Term: Full-time, 52 weeks (35 hours per week), possibility of permanence
Compensation: Salary Grid Range: $58,758 - $72,318
Artificial Intelligence Disclosure: Yes Employment Services does not use artificial intelligence tools to screen, assess, or select applicants for this position
Number of Positions Hiring: 2
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About the Position
The Employment Consultant is a key member of the Integrated Employment Services (IES) team, supporting clients throughout their employment journey, beginning with the initial assessment and continuing through to long-term retention. This role provides career coaching, workshop facilitation, and coordinated wraparound support. Employment Consultants work closely with Job Developers and internal partners to ensure clients receive individualized, goal-aligned services. A core component of this role is the use of motivational interviewing to foster engagement, build confidence, and support client-led decision-making.
Key Responsibilities
Client Engagement & Coaching
- Provide a welcoming, inclusive first point of contact for clients entering our services
- Deliver trauma-informed, strengths-based coaching to support clients in setting and achieving career and training goals
- Apply motivational interviewing techniques—including open-ended questions, affirmations, reflective listening, and summarizing—to foster client engagement, explore ambivalence, and help clients identify their own pathways forward
- Conduct needs assessments, determine program eligibility, and develop personalized action plans
- Maintain a balanced caseload and track client progress through regular follow-ups and file documentation
- Support clients with navigating barriers to employment, including digital literacy, system access, and social/emotional challenges
Collaboration & Integrated Service Delivery
- Collaborate proactively with Job Developers to ensure clients are matched with appropriate employment opportunities based on readiness and employer needs
- Participate in case conferences, internal team meetings, and joint service planning to ensure consistent, client-centered support
- Refer clients to appropriate external services and community supports as needed
- Contribute to continuous service improvement through feedback, innovation, and collaborative planning
Workshop Facilitation
- Design, update, and facilitate employment workshops tailored to diverse learning styles and employment readiness levels
- Ensure workshop content reflects current labour market trends, job search best practices, and skills development strategies
- Adapt facilitation techniques to foster inclusive, interactive, and learner-centered environments in both virtual and in-person settings
- Encourage active participation and self-reflection during workshops to reinforce key concepts and build confidence
Qualifications
- University degree in Social Sciences, Human Services, or related field preferred
- Experience in employment consulting, coaching, adult education, or workforce development considered a strong asset
- Demonstrated ability to apply empathetic, inclusive, and trauma-informed approaches
- Strong organizational skills and ability to manage competing priorities
- Skilled in conflict resolution and crisis intervention
- Excellent interpersonal and communication skills; thrives in a collaborative, team-based setting
- Strong digital literacy, including proficiency with MS Office, databases, assistive technologies, and remote platforms
- Basic troubleshooting skills for office technologies (printers, tablets, etc.) an asset
- Bilingualism (English/French) is an asset
How to Apply
For inquiries, to request a complete job description or to submit your resume and cover letter:
Hiring Committee: Email: careers@yesnorthbay.com
Subject Line: Employment Consultant – Application
Applications will be accepted until Friday, December 19th, 2025, at 4:00 pm.
We value the time and effort every applicant invests in applying to join our team. All candidates will receive an acknowledgment confirming that their application has been received, and those advancing in the process will be contacted personally regarding next steps. Yes Employment Services (Nipissing) is committed to equity, accessibility, and belonging. If you require accommodation during any stage of the hiring process, please contact us so that we can make appropriate arrangements.
