Position Title: Student Assistant, Technology Services
Closing Date: Open until filled
Employment Dates: September 2026-April 2027
Hours of Work: ~15 hours per week
Rate of Pay: $17.60/hour plus vacation pay in accordance with the ESA
Job Description:
Student Assistants play an integral role within University Technology Services, supporting the delivery of high-quality technical and audiovisual services to faculty, staff, students, and external clients. Through practical, hands-on training, Student Assistants provide front-line support across multiple service channels. This role contributes directly to maintaining efficient operations and ensuring a consistent, customer-focused service experience.
Duties Include:
- Set up and support classroom AV and video conferencing systems for in-person and hybrid instruction.
- Deliver, install, and retrieve mobile equipment across campus.
- Perform basic maintenance and troubleshooting of AV and computer lab equipment.
- Monitor labs and ensure systems are operational; report issues as needed.
- Provide front-line technical support.
- Troubleshoot basic technical issues with a focus on customer service.
- Work flexible shifts, including evenings and occasional weekends.
Minimum Qualifications:
- Must be a current Nipissing University student
- Must apply and be approved for the NUWORK Program (see link below to apply for NUWORK Program)
- Demonstrated strong customer service and communication skills, both verbal and written.
- Previous experience in a customer service-oriented environment is preferred.
- Working knowledge of standard computer software and hardware.
- Familiarity with audiovisual equipment is considered an asset.
- Ability to work both independently and collaboratively within a team environment.
- Self-motivated, reliable, and proactive in completing assigned tasks
*This position is subject to budgetary approval*
To apply for this position please submit a resume and cover letter (in one document), three (3) references, your copy of the NU Work program approval, referencing the job title in the subject line to studentjobs@nipissingu.ca. A separate email for each position must be submitted if applying for multiple positions.
We thank all applicants; however, only those to be considered for an interview will be contacted.
Nipissing University is committed to employment equity and strongly encourages applications, which may include self-identification in a cover letter from Indigenous peoples, women, persons with disabilities, persons who identify as 2SLGBTQI+ and racialized minorities.
Nipissing University must gather information from applicants to determine eligibility to work in Canada. Please include a statement in your application to identify whether you are a Canadian Citizen, Permanent Resident or are otherwise legally eligible to work in Canada. You must be able to provide proof of being a full-time post-secondary student, have a valid work study permit and a Social Insurance Number in order to work on-campus.
Nipissing University will provide accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources at access@nipissingu.ca.
