Our North Bay Campus is home to state-of-the-art facilities like the Harris Learning Library and the R.J. Surtees Student Athletics Centre. Customize your learning experience in our Applied and Professional Studies, Arts and Science, and Education degree programs.
As of Friday, June 24, 2016, the Muskoka Campus was closed. All programs have been moved and are now offered at the North Bay Campus. Please direct any inquiries to:
100 College Drive
North Bay, ON P1B 8L7
Tel: 705.474.3450, ext.4200
Toll Free (within Ontario): 800.655.5154
The Concurrent Education program at our Brantford Campus is offered in partnership with Laurier Brantford. Graduates receive an Honours Bachelor of Arts in Society, Culture & Environment from Laurier Brantford and a Bachelor of Education from Nipissing.
Personal Counselling & Accessibility Services within Student
Development and Services (OSDS) at Nipissing University is subject to the Personal
Health Information Protection Act (“PHIPA”), Freedom of
Information and Protection of Privacy Act (“FIPPA”) as well as
regulations of the College of Psychologists of Ontario and Nipissing University’s Policy on
Access to Information and Protection of Privacy.
Collection of Personal Health Information
Personal health information is collected for the purpose of providing
counselling and accessibility services to clients, for statistical reporting
and related purposes. OSDS works as a team and as such members of the team
(including personal counsellors, learning strategists, academic skills program
coordinators, accessibility officers and supervisors) may have access to
relevant information in the file on a need to know basis, in order to provide
the best service to the client.
Disclosure of Personal Health Information
a. Disclosure with
A client or former client may provide written
consent to OSDS to disclose information in the client’s file to another health
care professional or other third party. OSDS shall take reasonable steps to
ensure that the consent is informed and voluntary pursuant to the Canadian
Code of Ethics for Psychologists (Canadian Psychological
If information is being disclosed to another health
care professional with whom the client will be working while the client is
still under the care of OSDS, or following care by OSDS, the client is required
to sign a bidirectional release of information form.
When granting consent to disclose information, the
client may limit what is disclosed. However, if the information the client does
not want disclosed is clearly needed by the person receiving the information in
order to provide the client with appropriate services, OSDS is required by law
to inform the person receiving the information that the client has refused
consent to disclose certain necessary information.
b. Disclosure without
Instances in which information may be disclosed
without the client’s consent include cases when:
Access to Client Information
A client may access the client’s personal health information in the
client’s file by providing a written request to the OSDS primary practitioner
or Nipissing University’s Privacy Officer and by providing proof of identity.
Such a request would be granted unless:
a. it constitutes
quality of care information or information generated for the College of
Psychologists quality assurance program;
b. it is raw data from
standardized psychological tests or assessments or medical tests;
c. the record or
information in the record is subject to legal privilege that restricts
disclosure of the record or the information to the individual; or
d. if by granting
-There would be risk
of serious harm to the treatment or recovery of the client or of serious bodily
harm to the client or another person.
- It would lead to the
identification of a person who was required by law to provide information in
the record to the custodian.
- It would lead to the
identification of a person who provided information in the record to OSDS
explicitly or implicitly in confidence and if OSDS considers it appropriate in
the circumstances that the name of the person be kept confidential.
- OSDS believes on
reasonable grounds that a request for access to a record is frivolous or
vexatious or made in bad faith.
Correction to Client Information
A client may request a correction to information in the client’s file if
the client can demonstrate to the satisfaction of the OSDS primary practitioner
or OSDS that the record is incomplete or inaccurate and provides the information
necessary to enable the practitioner to correct the record.
The OSDS primary practitioner may refuse the request if:
a. the clinical file was
not originally created by the practitioner and the practitioner does not have
sufficient knowledge or expertise or authority to correct the file; or
b. it consists of a
professional opinion or observation that the practitioner had made in good
faith about the individual.
In such cases the OSDS practitioner will provide the client with a copy
of the written reasons for the refusal, leaving the original in the client’s
file, attached to the document in question. The OSDS practitioner will inform
the client that the client has the right to include a concise statement of
disagreement in the file and to complain to the Information and Privacy
Commissioner about the refusal.
If a client has questions about the collection, use or disclosure of personal
information by OSDS or if a client would like to obtain access, request a
correction of a record, or file a complaint, the client may contact:
Nipissing University, Vice-President Operations
100 College Drive
North Bay ON P1B 8L7
Phone: 705.474.3450 ext.4307
Clients may also file a complaint with the Office of the Information and
Privacy Commissioner of Ontario (IPC) at 1-800-387-0073 or www.ipc.on.ca.
To reference the Act - Personal Health Information Protection Act, 2004
© Nipissing University
2017 • Disclaimer • Privacy • Accessibility