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Meet the Staff

Sarah Cantin

» Manager of Student Counselling Services

Sarah Cantin completed a Bachelor of Arts Honours degree in Psychology from the University of Guelph. She then furthered her education to obtain a Master’s degree in Social Work from the University of Windsor. Sarah is a Registered Social Worker in the province of Ontario with the Ontario College of Social Workers and Social Service Workers. Sarah has worked with a diverse group of clientele and has experience working with individuals struggling with many different mental health concerns and disabilities. Sarah enjoys working with the students at Nipissing University to help them reach their full potential!


Andrea Havercroft

» Counsellor

Andrea Havercroft has been working as a Counsellor at Nipissing University since 2008. Prior to working at Nipissing University, she was a Crisis Worker at a hospital where she gained valuable experience supporting clients in the areas of mental health and crisis situations. Andrea also has experience working with children and families in her role as a Child Protection Worker where she developed extensive skills in assessment, family intervention, advocacy, and community liaison. , Andrea has a knowledge and skill base from several theories with a particular passion for cognitive behavioural and solution focused approaches. Andrea is passionate about prevention and enjoys developing and facilitating psycho-educational seminars and workshops on several topics that benefit students and promote their success. She completed her Social Services Worker diploma from Canadore College, as well as her Bachelor of Social Work degree from Laure​ntian University. Andrea is a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers.​


Alyssa Koenderink

» Counsellor

Alyssa is a Registered Psychotherapist (RP) with the College of Registered Psychotherapists of Ontario (CRPO) and a member of the Ontario Association of Consultants, Counsellors, Psychometrists, and Psychotherapists (OACCPP). She completed a Bachelor of Science degree in Psychology at Nipissing University in 2008 and a Master of Arts in Counselling Psychology from Yorkville University in 2012. She is trained in Cognitive-Behavioural Therapy, Solution-Focused Therapy, and Narrative Therapy. Alyssa is very happy to be back in North Bay at Nipissing providing counselling to students!


April Raftis

» Counsellor

April Raftis is a Registered Social Worker with the Ontario College of Social Workers and Social Service Workers. She earned a degree in Psychology and Sociology from Nipissing University, as well as an Honours Bachelor of Social Work Degree with a focus on Indigenous Relations from Laurentian University. Her past experiences have made her passionate about supporting individuals in the areas of mental health, addictions and child welfare. April is committed to the mental wellness of the students of Nipissing University and incorporates holism strategies into her interventions promoting balance, positive self-empowerment and connection to community. April believes that when students who are experiencing difficulties are given the tools to cope and reach their goals throughout their education it allows them to thrive in their daily lives and enhance their future successes!​


Terry Mady

» Counsellor

Terry Mady is a Registered Psychotherapist and has been practicing since 2002. He has had a lot of experience working with young adults in a variety of capacities including private practice. He is known to have a very non-judgmental, relational approach which makes him easy to talk with. His expertise is in helping others develop their own expertness by providing them with the resources and developing the ideas, thoughts and solutions needed to address the concerns they bring forward.


Cindy Hare

» Mental Health Innovation Fund Program Coordinator

Cindy Hare is the Mental Health Innovative Fund Program Coordinator. This initiative will explore best practices and implement programming that will strengthen campus mental health supports for Aboriginal University students. Cindy is a member of the Temagami First Nation - Deep Water People. Cindy started in the field of Early Childhood Education. (ECE), then continued to complete a BSW - Native Human Services at Laurentian University in Sudbury, ON. This was followed by a Bachelor of Education and Masters of Education at Nipissing University specializing in Educational Leadership. Cindy has been a life long educator, working as a primary teacher, college professor, program coordinator, consultant and education manager. Cindy’s overall professional goals are to help Anishnaabe students be successful in higher education and to live a good life (mno maaudis). Also, to teach others about the richness and wonderment of the First Nations Anishnaabe culture and heritage.


Kayley Gravelle

» Secretary

Kayley Gravelle has been working at Nipissing University as a secretary since January 2008. Kayley received her certificate in the Office Administration program at Canadore College in 2006. Kayley enjoys seeing all the students utilizing our services in the Office of Student Development. If you require any assistance at all don’t hesitate to contact her she will do her best to assist you.

Nipissing University
100 College Drive, Box 5002, North Bay, ON, Canada  P1B 8L7
Tel: 705.474.3450 | Fax: 705.474.1947 | TTY: 877.688.5507
nuinfo@nipissingu.ca
Brantford Campus
50 Wellington St.
Brantford, ON, Canada N3T 2L6
Tel: 519.752.1524 | Fax: 519.752.8372

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